What the City clears first

The City clears high traffic routes first, including bus routes and roads to hospitals and schools, following provincial guidelines in Ontario Regulation 239/02; its winter maintenance page describes "a 24/7 response team and a prioritized route system." After a major snowfall, neighbourhood roads come next, then sidewalks and bus stops. Cul de sacs are last: fewer people use them, and their large snow buildup needs a special plow, which may cause delays.

Do not expect bare pavement: "We are not able to restore bare pavement during the winter," the City says.

How long the City takes after a snowfall

On a local street, the City's standard is to clear the road within 24 hours after the snow stops, once 10 cm has fallen. Busier roads have lower trigger depths and shorter times, shown below, and after a major snowfall the City says clearing London's roads and sidewalks can take 24 to 48 hours. Sidewalks have their own standard: no more than 8 cm of snow within 48 hours.

The number of plow days varies with the winter. In Environment and Climate Change Canada's 1991 to 2020 normals, London averages 3.4 days in January with 5 cm of snowfall or more, and London's snowfall by month covers the rest of the season.

When City plows go out

  1. 10 cm Class 5

    Local streets and some cul de sacs, cleared within 24 hours after the snow stops.

  2. 8 cm Class 4

    Roads such as Aldersbrook Road, Doon Drive and Tweedsmuir Avenue, cleared within 16 hours.

  3. 8 cm Class 3

    Roads such as Viscount Road and Dufferin Avenue, cleared within 12 hours.

  4. 5 cm Class 2

    Roads such as Southdale Road, Oxford Street, Dundas Street and Wharncliffe Road, cleared within 6 hours.

  5. Under 5 cm Class 1

    Roads such as Highbury Avenue, Wellington Road, Exeter Road and Fanshawe Park Road, salted or sanded within 4 hours.

City of London winter maintenance standards. Times run from the end of a snowfall. They are standards, not guarantees.

The windrow at the end of your driveway

The windrow, the ridge of snow a plow leaves across the end of a driveway, is yours to clear. The City says its plows push snow from the road to the boulevard, so a plow will fill in driveways, and "It's the property owner's responsibility to maintain property access." Move the windrow onto your own property, never back onto the road.

If you need help shovelling, the City suggests the Snow Angels, a volunteer group that is not a City service. To hire help instead, ask for the windrow to be included when you arrange driveway snow removal.

Request a quote

Where you cannot put snow

Snow has to stay off the street, the sidewalk and the boulevard: pile it on your own land or have it hauled away. The City says, "Moving snow from your driveway to the street or sidewalk is illegal." Streets By-law S-1, which counts ice and slush as snow, bars anyone from depositing snow on a street (section 2.4), depositing snow or ice on a sidewalk or roadway (section 8.2(a)), and moving snow or ice from private land to a boulevard, sidewalk or roadway (section 8.3(a)). The Traffic and Parking By-law defines the boulevard as the part of the road allowance that is not sidewalk, driveway access, roadway or shoulder.

The rules also cover snow a person causes to be moved, so agree with anyone you hire on where the snow will go. Snow put there anyway must be removed right away, and the City Engineer may have it cleared without notice at the owner's expense.

Sidewalk rules downtown and elsewhere

Owners along the downtown streets listed in Schedule C of the Streets By-law must clear the sidewalk along their lot lines before 10:00 a.m. on any day that is not a holiday under the Retail Business Holidays Act (section 8.1(a)). If they do not, the City Engineer may clear it without notice at the owner's expense.

Schedule C, the Central Business District, covers set blocks of Carling, Clarence, Colborne, Dufferin, Dundas, Fullarton, Kent, King, Queens, Richmond, Ridout Street North, Talbot, Waterloo, Wellington and York, plus Covent Market Place. The page on commercial snow removal lists each block.

Elsewhere, the City clears sidewalks to its own standard and encourages residents to be good neighbours and shovel the sidewalk in front of their homes. For your own walkways and steps, sidewalk clearing and salting explains how much salt is enough.

Icicles and snow falling from buildings

Section 8.6(a) of the Streets By-law requires the owner of a lot whose building, structure or sign could drop icicles, ice or snow onto the street to remove them by 10:00 a.m. on any day that is not a holiday under the Retail Business Holidays Act.

Winter parking rules and snow events

From November 15 to March 31, overnight street parking in London is restricted: the Traffic and Parking By-law bans parking on any roadway or shoulder between 3:00 a.m. and 5:00 a.m. unless the vehicle has an Overnight Parking Pass. For the 2026 to 2027 winter, the City says overnight parking is permitted until November 15, 2026.

Passes are free for personal vehicles, up to 15 per licence plate, then $5.00 each on the HONK website. They are not issued more than 48 hours ahead and cannot be used on streets signed "No Parking 3 to 5 a.m."

A snow event overrides the passes. When one is forecast, or there is enough snow to send out the plows, no on-street parking is allowed overnight, and pass holders hear by phone call or email when the ban starts and ends. Daytime parking is still allowed, because most plowing happens at night, and the City posts bans at london.ca/snow.

Penalty amounts at a glance

The City's penalty by-law, AMPS By-law A-54, lists these amounts, which can change when it is amended. S-1 is the Streets By-law and PS-114 the Traffic and Parking By-law.

Rule broken By-law section Penalty
Throwing, placing or depositing snow on a street S-1, s. 2.4 $300
Depositing snow or ice on a sidewalk or roadway S-1, s. 8.2(a) $150
Moving snow or ice to a boulevard, sidewalk or roadway S-1, s. 8.3 $150
Not removing icicles, snow or ice from a building, structure or sign S-1, s. 8.6(a) $150
Parking in front of a driveway access PS-114, s. 10(1)(c) $65
Parking on a street between 3:00 a.m. and 5:00 a.m. PS-114, s. 10(1)(h) $50
Parking where parking is restricted in an emergency PS-114, s. 15(1) $50

Reporting a street or sidewalk the City missed

Wait 24 hours from the end of the snowfall, then report it through the City's Service London portal; the City asks residents to give its response team that long. During the winter, the City posts updates from its crews on its Snow updates page at london.ca/snow.

Questions about London snow rules

Does the City clear the snowbank at the end of my driveway?

No. The City says its plows push snow from the road to the boulevard and fill in driveways, and that maintaining property access is the property owner's responsibility. For help shovelling, it points residents to Snow Angels, a volunteer group that is not a City service.

Can I push snow onto the road or the boulevard?

No. London's Streets By-law bars depositing snow on a street and moving snow or ice from private land to a boulevard, sidewalk or roadway. The City's penalty by-law lists $300 for depositing snow on a street and $150 for moving it to a boulevard, sidewalk or roadway.

When is overnight street parking banned in London?

From November 15 to March 31, parking on a London street between 3:00 a.m. and 5:00 a.m. is banned unless the vehicle has an overnight parking pass. When a snow event is forecast or the plows go out, no on-street parking is allowed overnight, even with a pass.

How long does the City take to plow my street?

On a local street, the City's standard is to clear the road within 24 hours after the snow stops, once 10 cm has fallen. Main roads and bus routes come first, and these times are standards, not guarantees.

How do I report a street the City has not cleared?

Wait 24 hours from the end of the snowfall, then report it through the City's Service London portal. The City asks residents to give its response team that long before reporting a snow service request.

Sources: City of London winter maintenance, overnight parking and Snow updates pages and newsroom; by-laws S-1, PS-114 and A-54; Environment and Climate Change Canada climate normals. Rules can change, so check the City's pages before relying on a detail.

Request clearing for your own property

The City clears the roads. For the driveway, the windrow, walkways or steps, tell us about the property. Sending a request is free and does not commit anyone to anything.

  • We read every request and reply by email or phone.
  • The work is arranged with a local snow clearing operator.
  • Nothing is booked until you agree to what will be cleared, when and for what price.

Street address or nearest intersection

Property type Required

Sending a request is free and does not commit anyone to anything. Your details are used to reply and are passed to the local operator who quotes the work. Privacy